Guest Policies

• Check-in and Check-out Policy

  Check-in: 2:00 pm Check-out: 12:00 noon

  We can accommodate early arrivals and late check-outs based on the following terms and conditions:

  • For early check-in at 7:00 am or late departure beyond 2:00 pm, a charge of 50% will be added to the room rate.
  • For early check-in before 7:00 am or late departure after 6:00 pm, a charge of 100% will be added to the room rate.

• Child Policy

  • Two children below 12 years of age will be allowed to stay in the same room with their parents at no extra cost
  • Extra bed, if required will be provided at an additional cost of INR 2000 + taxes per adult
  • Children under the age of 18 years will not be permitted to stay alone in the hotel

• Pet Policy

  • No pets are allowed inside the hotel.

• Reservation Guarantee

  • All bookings require a valid credit card to guarantee the reservation.

• Cancellation Policy

  • All cancellations made after 6 pm within 24 hours of arrival will result in a one-night retention charge.
  • Please check rate policies at the time of booking as some room rates may have a non-cancellation / non-refundable clause.

• Alcohol Policy

  • If you are interested in hosting a post-hospitality event, please coordinate with our catering manager to have the event held in a private function room. Alcohol must be purchased through the hotel and the sale of alcohol is prohibited to minors and people without proper identification

• Safety and Security

  The entire hotel, including publicly accessible areas, is well-guarded and monitored around the clock through CCTV cameras installed at various locations in and around the hotel. We also have a baggage X-ray machine and metal detectors for additional scanning. The hotel features 24-hour patrols by security guards, and all rooms are equipped with an emergency exit plan, fire detectors and water sprinklers.