Guest Policies

• Check-in and Check-out Policy

  Check-in: 2:00 PM Check-out: 12:00 Noon

  • Early arrivals and late departures can be arranged, subject to availability.

• Child Policy

  • Two children below 12 years of age will be allowed to stay in the same room with their parents at no extra cost.
  • Extra bed, if required will be provided at an additional cost of INR 2000 + taxes per adult.
  • Children under the age of 18 years will not be permitted to stay alone in the hotel.

• Pet Policy

  • Pets are allowed inside the hotel.

• Reservation Guarantee/Payments

  • All bookings require a valid credit card guarantee.

• Cancellation Policy/No-Show Policy

  • Cancellations made after 6 pm, within 24 hours of the arrival, incur a one-night retention charge.
  • Kindly check policies at the time of booking, as some rooms may have non-cancellation / non-refundable clauses.

• Food and Beverage Policy

  • For your safety, security and well-being, we do not permit any outside Food & Beverage and other external services

• Alcohol Policy/Drug Policy

  If you are interested in hosting a post-hospitality event, please coordinate with our catering manager to have the event held in a private function room. Alcohol must be purchased through the hotel and the sale of alcohol is prohibited to minors and people without proper identification.

• Visitors Policy

  From 1000 Hrs to 2000 Hrs and government approved ID proof required.

• Safety and Security

  The entire hotel including publicly accessible areas is well-guarded and monitored 24 hours a day through CCTV cameras installed at various locations in and around the hotel, with metal detectors and X-ray machines. All rooms are equipped with an emergency evacuation plan, smoke detectors, water sprinklers and a public address system.