Guest Policy

  • Check-in and Check-out Policy
    Check-in: 1400 hrs Check-out: 1200 hrs

    Early arrivals and late departures can be arranged, subject to availability.

    Early arrivals and late Check outs can be arranged, subject to availability based on the following terms and conditions:

    a) Early Check in as earliest as 7:00am or a late departure beyond 2:00pm will be charged additionally @ 50 percent until 6:00pm shall entitle.

    b) Early arrival before 7:00am or a late departure after 6:00pm will be charged additionally @ 100 percent of the above-mentioned rates.

  • Child Policy
    • Children under 6 years of age can be accommodated in the same room at no extra cost.
    • Children less than 18 yrs of age are not allowed to stay alone in the hotel.
    • If an extra bed is required, an additional cost applies.
    • 50 percent meal supplement of per meal per child would be applicable for children between 6 to 11 years of age without an extra bed.
    • If an extra bed is required, the same would be provided at supplement cost of INR 2500 + tax (inclusive of bed and breakfast).
    • Anyone above 12 years of age will be considered an adult
  • Pet Policy

    Pets are not allowed inside the hotel.

  • Reservation Gaurantee

    All bookings require a valid credit card guarantee.

  • Cancellation Policy

    All Cancellations made after 6:00pm within 48 hours of arrival will result in one-night retention charge. Please check rate policies at the time of booking as some room rates may have non-cancellation / non-refundable clause.

  • Alcohol Policy

    If you are interested in hosting a post-hospitality event, please coordinate with our catering manager to have the event held in a private function room. Alcohol must be purchased through the hotel and the sale of alcohol is prohibited to minors and people without proper identification

  • Safety and Security

    The entire hotel, including the areas publicly accessible, are well guarded and monitored round the clock through CCTV cameras installed at various locations in and around the hotel, with metal detectors and X-Ray machines. The hotel is also police patrolled 24 hours. All the rooms are also equipped with an emergency evacuation plan, smoke detectors, water sprinklers, gas detectors and public address system.

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