- Oversee daily, on-site operations, including building maintenance, cleaning, landscaping, and safety inspections.
- Maintain records, manage budgets, and report to property owners or upper management.
- Guest Satisfaction Score (GSS), online review ratings, complaint resolution TAT Revenue, Profitability & Cost Control
- Internal & external audit scores, SOP compliance %, safety and hygiene ratings Sales Support, Business Growth & Stakeholder Management
- Must be having prior exposure in F&B service
Experience:- 15-20 Years
Qualification:- BHM/Diploma in Hotel & Hospitality
Skills:
- Excellent communication
- Outstanding problem solving abilities
- Candidates must have experience with luxury / 5-star hotel brands
