Management

Dr. Jyotsna Suri

Chairperson & Managing Director
Bharat Hotels Limited

Dr. Jyotsna Suri has been associated with Bharat Hotels since its inception. In the year 1987, she became the Group’s Joint Managing Director and in the year 2006, she took on the mantle of Chairperson & Managing Director. Since then, she has been the driving force of the Group’s operations.

On November 19, 2008, Dr Suri charted a highly successful brand change for the company. All luxury hotels now fly ‘THE LALIT’ flag under The Lalit Suri Hospitality Group, as a tribute to the company’s Founder Chairman Mr Lalit Suri.

Under her stewardship, The Lalit Suri Hospitality Group (an enterprise of Bharat Hotels Limited) is today the largest privately owned Hotel Chain in India, offering 13 luxury hotels, (The LaLiT New Delhi, The LaLiT Mumbai, The LaLiT Golf & Spa Resort Goa, The LaLiT Grand Palace Srinagar, The LaLiT Ashok Bangalore, The LaLiT Laxmi Vilas Palace Udaipur, The LaLiT Temple View Khajuraho, The LaLiT Resort & Spa Bekal (Kerala), The LaLiT Jaipur, The LaLiT Chandigarh, The LaLiT Great Eastern Kolkata, The LaLiT Mangar and recently launched The LaLiT London) and will launch The LaLiT Ahmedabad.

Dr. Jyotsna Suri has been instrumental in the Group’s foray into mid-segment hotels under the brand – ‘The Lalit Traveller’. The first hotel under this brand opened in Jaipur, followed by Khajuraho, with more hotels planned in the next five years.

In 2013 she launched The Lalit Suri Hospitality School in Faridabad offering customized programmes in Hotel Management. Spread over 5 acres, the entire campus will be environment friendly and is going to be LEED & GRIHA certified.

A multifaceted personality, Dr Suri is a patron of art, culture, sports and education. Her social initiative Project Disha, being implemented under the CSR policy of Bharat Hotels, assists school students and local youth have access to ‘quality education leading to employment’. The area of intervention includes establishment of a Library and supplementary teaching & providing employment oriented vocational training in the hospitality sector including computer literacy, personality development, spoken English courses & other skills. These centres are currently operating at three locations across India – Khajuraho, Udaipur, & Bekal.

Other trusts that she has been working closely with, are The Subros Education Society, SAVERA (a body doing work for the underprivileged), 24/7 Women’s Security (focuses on women safety & training), SEEDS (skills training and education for the needy), KHUSHI, The Blind School and The Spastic Society.

Dr Jyotsna Suri holds various portfolios with Industry Associations, namely – Past President FICCI; Chairperson of FICCI Tourism Committee; only Indian woman member in the International Executive Committee of WTTC; Founder Member of WTTC (II) and Executive Member of Hotel Association of India, Chairperson, Creative Industries Committee, FICCI.  Under her direction, FICCI introduced ‘The Great Indian Travel Bazaar’ in the year 2008 and ‘The Great Domestic Tourism Bazaar’ in the year 2011 – which have been greatly appreciated by buyers and sellers alike. These conclaves today are keenly awaited events in the annual calendar of travel and tourism fraternity.

“We develop destinations and not just hotels”- Dr. Jyotsna Suri

Dr Jyotsna Suri’s vision of ‘Developing Destinations and not just hotels’ is bearing fruit. The Group’s successful intervention in Kashmir, Khajuraho, Bekal (Kerala), Udaipur, Bangalore, Delhi, Mumbai, Goa, Jaipur and Chandigarh has created an awakening of the cultural richness of these destinations amongst the local population. It is the people at the destinations that account for the success of the Group’s hotels and therefore the initiatives involve the local population, their handicrafts, culture, food, thereby giving them training and employment to boost the economic environment. The people of these regions have come forward with great enthusiasm and The Lalit is now a successful catalyst for cultural rejuvenation and energy in those regions. In addition, with Dr Suri’s vision, The Group has been able to revive interest in these destinations in the Domestic Tourism Markets.

Dr. Suri feels that economic benefits of tourism will bring peace and prosperity to the region as it acts as an economic multiplier; giving jobs and livelihood to many. Some of the unique initiatives taken by her to develop destinations are:

 

1. Determined to put Drass, the second coldest habitat on earth and its Polo heritage on the map once again, Dr Suri conceptualized the idea of organizing a Polo Tournament in the region. In August 2009, a polo match was held for the first time between The Lalit team and the Drass local team. Since then, four such tournaments have been organized with around 15,000 locals gathering every year to watch the match. During the event, The Group hosted lunch for the locals, followed by distribution of blankets.

2. The Group has also been organizing the longest ever Shikarathon since October 2011 over the Dal lake in Srinagar every year, in an effort to promote the traditional Shikara, the main stay of the local population. The Shikara race spanning over 5kms starts from The Lalit Point at Dal Lake and ended at SKICC Ground. Shikara Boatmen participate from four locations: – Nigeen Lake, Dal Lake, Manasbal and Jhelum river with a total of 100 Shikaras from each of the 4 areas.

3. The Lalit Ice Hockey was organized for the second time in January 2013 in the mountainous region of Leh, to promote and develop the sport as well as the destination, in the country’s highest ice-skating ring, at 3483 meters above sea level.

4. Valley of Legends, held at The Lalit Grand Palace Srinagar, reunited eminent cine personalities including the likes of Mr. Vidhu Vinod Chopra, Ms. Shabana Azmi, Ms. Asha Parekh and many more under one roof. In continuation of the 100 years celebrations of The Grand Palace, known as The Lalit Grand Palace Srinagar since the year 1998, the Group held this special initiative in September 2011 to revive Kashmir’s glory and its long association with the Hindi film industry.

5. As Pony Wallahs are an institution of tourism in Gulmarg and major stakeholders in the prosperity of the region, The Group organised ‘The 1st Lalit Ponython’ in Gulmarg in September 2013 with the aim of educating the Pony walahs on the benefits of responsible tourism. This 7 km long Pony Race saw participation from 100 Pony walahs.

6. The Group has been organizing The Lalit Caddies Golf Tournament since the year 2009 at various locations. Dr Suri believes in recognizing everyone’s contributions and according to her, Caddies play a vital role in the game of Golf. The Group had initiated and successfully conducted caddy tournaments in Delhi, Srinagar, Nainital and Bangalore. The event has been generating great interest and participation year after year.

7. The Group organized The Lalit Utsav in Bekal and The Lalit Kabaddi Tournament, which happens every year, promoting local culture, sports and tradition. The Lalit Resort and Spa Bekal organized the second Lalit Cycle-on in January 2013 with 1040 cyclists from local villages, schools and universities participating in it. The race started from The Lalit Resort and Spa Bekal, ending at the Bekal Fort, capturing the enthralling beauty of this amazing destination.

8. To stimulate the local youth and promote sports and fitness, the Group organized The Lalit Suri Football Cup and The Carnival Ano Novo as a part of the Group’s ‘Festival of Canacona’ at The Lalit Golf & Spa Resort Goa. The ground where these matches were held was developed by The Group, including a club house with lockers and rest room facilities for players and spectator stands. Replacing The Lalit Suri Beach Cycle Polo, the fourth edition of the festival in 2012 witnessed the first ever The Lalit Run Cycle Swim and The Lalit Beach Body. The Carnival Ano Novo was celebrated with the residents of Canacona including colourful floats prepared by them, costumed folk dancers of the region, and a spectacular parade. The festival witnessed participation of more than 10,000 local residents.

9. The Group organized Holi Parv at The Lalit Laxmi Vilas Palace Udaipur with the core objective of making the guests & locals experience the Indian culture.

10. An advocate of environment friendly practices, Dr Suri organized the Green Initiative at The Lalit Ashok Bangalore which encouraged Bangalorians to plant 1.5 Lakh saplings with the hope of stabilizing the diminishing water table of the Garden City.

11. The Group is the only hospitality chain that wholeheartedly supported the Common Wealth Queen’s Baton Relay across the country starting from Srinagar, Kolkata, Bangalore, Mangalore, Panjim, Mumbai, Gwalior, and Jaipur till its final culmination on October 2nd at St. Columba’s School, Delhi. Over 5000 copies of an informative film made by The Group were distributed to Schools, Institutions International Press and The Common Wealth Organizing Committee Members from across the World.

12. In May 2013, Dr. Suri organized the 2nd edition of The Lalit Walk-a-Thon for Dabbawallas at The Lalit Mumbai, as a salute to the indefatigable spirit of Mumbai’s Dabbawallas who have won accolades around the world for their operational efficiency and impeccable service standards.

13. To promote the region of Khajuraho – Chitrakoot, Dr. Suri initiated The Lalit Arts Festival organized annually since 2008 celebrating Shiv Parvati Vivaha on Maha Shivraatri; The Lalit Tipaiya-thon – an annual event to recognize the efforts of Rickshawallas and to promote eco-friendly means of transport; Planting of 1 lakh saplings at the Beni Sagar Dam to expand the region’s green belt; The Lalit Chaupal that brought together civic and cultural officials of Khajuraho and nearby tourist attractions, to promote symbiotic cooperation. These events involved the local population and promoted the art and cultural heritage of the region.

In continuation of this philosophy, Chalo Chitrakoot Campaign- a 10 day Ramayana Festival at the picturesque abode of Lord Rama was organized for the second time in October 2013 on the banks of river Mandakini. Conceptualized by Dr Suri, the campaign showcased a cycle expedition which involved 101 local cyclists, crossing 73 villages across 144 kms within the Khajuraho and Chitrakoot region. Dr Suri documented this in a film– “Khajurpura – The Legacy of Khajuraho” showcasing the Khajuraho and Chitrakoot region where Rama, Sita and Laxmana spent 11 and a half years of their fourteen years of exile.

Awards & Recognition

During her tenure as the CMD of Bharat Hotels, Dr. Jyotsna Suri has received several recognitions for her contribution to tourism, including:

1. PHD Chamber Outstanding Business Woman of the Year Award (2016)
2. Woman Entrepreneur of the Decade InWena Awards (2016)
3. Amity Corporate Excellence Award for Social and Industry Leadership (2015)
4. Most Powerful Women in Indian Business by Business Today (2015)
5. DEVI Award for Dynamism & Innovation by The New Indian Express Group (2014)
6. Gallery of Legends – India Travel Award (Northern India) (2014)
7. Travel & Hospitality Award for ‘Most Powerful Woman in the Industry’ (2014)
8. Listed amongst the Top 50 Business Power Women in Asia by Forbes Asia (2014)
9. Listed amongst the Top 50 Power women in India by Verve magazine (2014)
10. Listed amongst the Top 20 Power Women in India by Femina magazine (2014)
11. Asia’s Leading Woman in Hospitality Award at the Women in Leadership (WIL) Asia Awards (2012)
12. Listed amongst the 25 Most Powerful Women in Business (2011 & 2012) and amongst the 20 Most Powerful Women in India (2009) by Business Today
13. World Travel Market Global Award (2011) – the only woman to receive the award
14. IATO Hall of Fame Award (2012) and Award during 23rd IATO Annual Convention (2007)
15. Honorary Degree of ‘Doctor of Laws’ from the University of Warwick UK for her contribution to tourism
16. Rotary Shreyas Awards 2012-13 for redefining the standards of Hospitality and Tourism industry
17. ADTOI Award 2011 for being the ‘crusader’ of Domestic Tourism
18. Rotary Club of Delhi 2011 – Lifetime Achievement Award for Vocational Excellence
19. Award from SPIC MACAY for being an ardent patron of art and culture
20. The Most Popular Woman in the Travel industry voted by TravTalk readers 2012
21. Human Achievers Foundation Award 2012
22. The Spa Personality of the Year by GeoSpa Asia Spa Awards 2011

The Lalit Suri Hospitality Group has been recognized with a number of awards for its unique initiatives including:

1. National Tourism Award in the year 2015-16:

  • Hotel providing best facilities for differently abled guests to The Lalit New Delhi.

2. National Tourism Award in the year 2014-15:

  • Hotel providing best facilities for differently abled guests to The Lalit New Delhi.

3. National Tourism Award in the year 2013-14: “Best Hotel Based Meeting Venue” to The Lalit New Delhi

4. National Tourism Awards in the year 2012-13:

  • Hotel providing best facilities for differently abled guests to The Lalit New Delhi.

5. National Award for Excellence in Hospitality Education 2011-12 for “Hotel Undertaking Skill Development in the Hospitality Sector”

6. National Tourism Awards in three major categories in the year 2009-10:

  • Heritage Grand Category to The Lalit Grand Palace Srinagar
  • Best Tourism Promotion Publicity Material to The Lalit New Delhi for ‘Delhi-A Gateway to India’
  • Hotel providing best facilities for differently abled guests to The Lalit New Delhi.

Divya Suri Singh

Executive Director
The Lalit Suri Hospitality Group

Divya Suri Singh is the eldest daughter of the late Mr. Lalit Suri, Founder Chairman and Dr. Jyotsna Suri, the current Chairperson & Managing Director of The Lalit Suri Hospitality Group.

An alumna of Convent of Jesus & Mary, New Delhi, Divya Suri Singh graduated in Commerce from the prestigious Shriram College of Commerce, Delhi University and further went on to pursue her Bachelor of Law (LLB) from Kings College London in 1998.  She trained under and then subsequently worked with established lawyers-Arun Jaitley and Mukul Rohtagi for over 8 years. She is also trained in Classical Dance. She, now ably leads the Legal and Company Affairs of The Lalit Suri Hospitality Group.

Besides spearheading the legal cell, Divya also heads the Procurement function for the group. Since taking over the portfolio she has been instrumental in streamlining the Corporate Purchase department leading to substantial savings for the group.

A multi faceted personality, she spearheads The Lalit Suri Hospitality Group’s initiative of ‘Developing Destinations and not just Hotels’, to popularize destinations and thereby boost tourism. Under her guidance the group has been organizing highly successful annual events like Polo Tournament in Drass, Ice Hockey in Leh, Shikarathon in Srinagar, The Lalit ArtsFestival in Khajuraho, Kabaddi Tournament in Bekal.

She is a member of The Delhi High Court Bar Association and was the Chairperson of The Young FICCI Ladies Organization (YFLO) 2012- 2013. Since 2014 she is a Member of Young Presidents’ Organization (YPO).

Deeksha Suri

Executive Director
The Lalit Suri Hospitality Group

Deeksha Suri is the youngest daughter of Mr. Lalit Suri, Founder Chairman and Dr. Jyotsna Suri, Chairperson & Managing Director, The Lalit Suri Hospitality Group. In 2006, she took upon the mantle of an Executive Director and spearheads the Sales, Revenue Management, HR and Internal Audit functions across the 13 operational properties of the Group.

Ms. Suri infuses a fresh perspective to the Group’s core management team. She is actively involved in creating and directing a focused and concerted effort across all levels of the organization towards revenue maximization, efficiency and crafting an employee value proposition that is representative of the brand promise.

Ms. Suri conceptualized The Lalit Suri Management Academy in 2007, accomplishing the vision of The Group’s Founder Chairman, Mr. Lalit Suri, to develop professional managers for the organization. This year, the academy’s 10th batch will graduate, expanding the existing pool of key talent within the group that acts as a catalyst for its continued growth.

Ms. Suri also launched Project Lakshya, an initiative that aims to embed the ‘Lalit’ DNA in every customer touch point by documenting and constantly improving all front and back office processes to ensure a consistent approach across all properties.

On the academic front, Ms. Suri is an alumnus of the Convent of Jesus & Mary, New Delhi. In 2000, she graduated with a first class Bachelors of Commerce (Honors) degree from the prestigious Hindu College, Delhi University. Furthermore, she is a Post Graduate in Business Management from the London School of Economics. Prior to re-joining the family business in 2006, Ms. Suri gained invaluable experience as a Business Consultant with the HayGroup where she spent over two years worked extensively on strategy and operational issues with leading companies in APAC and EMEA. Besides this, she is a travel enthusiast and maintains a disciplined and challenging personal fitness regime.

 

Awards & Recognition

  • In 2012, Ms. Deeksha Suri was listed amongst the ‘25 most influential women professionals in India’ by India Today Woman
  • In 2012, Ms Deeksha Suri was recognised amongst ‘Top Young and Successful Leaders’ by Times of India
  • In 2007, Ms Deeksha Suri was awarded ‘Young Achiever Award’ by The Hindu College Old Students Association Distinguished Alumni Award

Keshav Suri

Executive Director
The Lalit Suri Hospitality Group

Flamboyance is a pre-requisite for hospitality.

Just as marketing gurus out there use the medium of shock value to make a point, Keshav Suri stepped into the group and stirred things to create ripples in the industry.

Keshav Suri is the youngest Executive Director at The Lalit Suri Hospitality Group. He is currently involved in developing strategies for expansion at the Group. He stepped into the chain’s operation, F&B, quality management and marketing divisions.

Keshav’s style is in the execution of the end-to-end business plan. He involves himself from planning, to the staffing, project implementation, taste, style, down to every detail to perfect the guest experience. Over time, he has proven to be a great mentor to his team.

At this strategic level, he is invested in revitalizing the Food & Beverage (F&B) portfolio of the Group clubbed with realization of an innovative marketing approach. F&B accounts for 50% of revenues of the entire group. The hotel has witnessed a shift in expectation of quality from guests owing to exposure to food from all over the world. Keshav and his team are focused on superseding those expectations. After all, profitability is the key, not just revenue.

Keshav is aware that hospitality brings certain grandeur to it, but states that as is true for all businesses, there are many dimensions to running a hotel chain. He has been instrumental in effectively fulfilling various unique F&B ideas along with marketing plans, across the Group.

His brainchild, ‘Kitty Su,’ completed six successful years, and has been awarded ‘Best Night Club’ in Delhi by Times Food and Nightlife Awards. Kitty Su is the only nightclub from India to be featured in DJ Mag under the Top 100 Best Clubs around the World for the last 3 years consecutively.  And more recently it has been featured as Top 6 Club in the world by GQ India. After the successful venture of Kitty Su in Delhi, Mumbai and Chandigarh markets, Keshav’s next step is to take Kitty Su to The Lalit Hotels in Kolkata and Bangalore.

With his dynamic and creative approach, Keshav Suri conceptualized The Lalit Food Truck Company, the hotel’s outdoor catering vertical. Under his leadership, the Group became the pioneer in 5-star hotel chain to launch the first food truck serving Mexican cuisine in India, followed by pizza truck.

While tasked with management of the current properties, he also spearheaded The Lalit London which was launched on November 19, 2016, to coincide with what would have been the Founder Chairman, Mr. Lalit Suri’s 70th birthday.

An alumnus of St. Columbus School, New Delhi, Keshav Suri graduated in Law and Business from the University of Warwick. He obtained a Master’s Degree in International Management from Kings College, London followed by an LLM Degree from School of African & Oriental Studies (SAOS), London.

With a notable academic background and sound technical knowledge of The Group’s operations and departments, Keshav has set his sight on making The Lalit a global brand.

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