Headquartered in New Delhi, the company opened its first hotel here in 1988 under the dynamic leadership of Founder Chairman Mr. Lalit Suri, who spearheaded the Group’s unprecedented expansion plans.
Rapid expansion and consolidation of its leadership position continues under the enterprising stewardship of Dr. Jyotsna Suri, who took over as Chairperson & Managing Director in 2006.
All hotels within the group operated under the brand The Grand – Hotels, Palaces & Resorts. It was re-branded as ‘The LaLiT’ on November 19, 2008 as a tribute to the company’s Founder Chairman Mr. Lalit Suri.
The company offers twelve luxury Hotels, Places & Resorts and two mid market segment hotels under The LaLiT Traveller brand offering 2261 rooms. In addition, we also hold the exclusive management rights to operate hotel in London offering 70 rooms.
To be the Preferred Choice for the Indian and International Customers.
To be rated as Number One for our People, Products & Profits.
To be acknowledged as a Caring, Courageous and Creative Organization.
Honesty and Integrity
At The Lalit Suri Hospitality Group, we inspire fairness and trust in our day-to-day dealings with our stakeholders by saying what we mean and synchronizing our words and actions. We take full accountability for our actions.
Interactive yet responsible communication
We maintain open communication with each other and consciously communicate in a pleasant manner in order to have a positive impact. Communication at The Lalit is about effectively choosing one’s words, stating one’s purpose and expected outcome, and being accountable and assuming responsibility for the impact and outcome of one’s communication.
Devotion to Duty
At The Lalit, we commit ourselves wholeheartedly towards achieving a common goal reflecting in our actions. We have embarked upon on “I am Lalit” initiative with the objective of building a sense of pride and ownership amongst all the employees. This initiative is about alignment of goals at individual and organizational level, greater sensitivity towards cost and expenses and a collaborative work culture.
At The Lalit, we constantly endeavour to adopt practices that reduce wastage by dispensing with non-value-added activities. For example, in the staff cafeteria we no longer have waste baskets, which has eliminated food wastage as employees now serve only as much food on their platters which they can consume.
Respect for Individuals
At The Lalit, we nurture a transparent and trusting culture by treating every employee with dignity. We also value our employees and endeavour to develop and reward performance. We believe every individual working with us possesses certain strengths and the organization should strive to leverage them.
Our People Philosophy
Our endeavor is on building organizational capabilities in order to delight the customer. We firmly believe that employees are critical for success of our business strategy. In all our properties various learning techniques are utilized for training, including personal one-on-one, group, video, computer-based and printed study materials through which our employees learn about our business.
We believe the first few weeks are extremely important for an individual to adjust to a new environment, culture and people. We make the new hire feel a part of “The Lalit” through a structured induction program as well as on boarding program which is called as the “Buddy Program” which helps the new joinee get familiar to the new work place, environment and the culture.
Identifying, developing and retaining the right talent for a growing organization like ours has been one of our most important focus areas. In this endeavor, we have a program known as “Sanjeevak” which promises a fast track career path for employees with huge potential to deliver and grow with the organization.
Inclusivity At The LaLiT
The LaLiT is a safe, gender agnostic place. Our message to the world is #PureLove and we welcome everyone without any discrimination on the basis of gender, sexual preferences, religion, physical abilities. We respect everyone’s choices and celebrate diversity!
Being inclusive is the need of the hour. It brings creativity, drives originality of thought, helps us understand our customer better. It is important for an organization to be inclusive – as a brand we understand our clients better and as an employer your employees are happier and loyal as they bring their whole self to work. The LaLiT, has made numerous efforts to help, skill and empower people from the marginalised communities such as differently abled, acid attack survivors, LGBTQ+. We celebrate diversity and welcome all with a message of #PureLove!
Elphie The LaLiT Mascot
Elphie, dressed in rainbow colours, is our mascot for the celebrations of Inclusivity and Diversity. Elphie welcomes all, without any discrimination on the basis of religion, caste, gender or sexual preferences. The rainbow colour denotes we are a Gender Neutral Company and perfectly complements our theme of Inclusivity.
Experience indulgence crafted in rainbow colours, with sinful flavours. It perfectly reflects our theme of Inclusivity and Diversity as we gear up to spread #PureLove.