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The Lalit Offers

STAY MORE & SAVE MORE

Packages at The Lalit Hotels

Experience limitless hospitality of The Lalit at unparalleled prices. Stay longer and enjoy specialREAD MORE

Experience limitless hospitality of The Lalit at unparalleled prices. Stay longer and enjoy special rate benefits with our exclusive long stay offer.

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BUSINESS TRAVEL COMFORT

Packages at The Lalit Hotels

The Lalit has perfected the art of making business travel a pleasure. We understand that our executREAD MORE

The Lalit has perfected the art of making business travel a pleasure. We understand that our executive guests want to Check in and focus on work while the little things are taken care of. You’ll awake each morning to a complimentary breakfast, stay connected with free Wi-Fi Internet throughout your stay and enjoy effortless arrivals and departures with complimentary two way airport transfers. All included in your room rate.

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LAST MINUTE DEAL

Packages at The Lalit Hotels

Last minute decision to travel for work or leisure. Take advantage of special getaway prices with oREAD MORE

Last minute decision to travel for work or leisure. Take advantage of special getaway prices with our exclusive Last Minute Deals.

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REJUVENATE YOUR MIND, BODY &…

Packages at The Lalit Hotels

Rejuve - The Spa, the signature spa brand of The Lalit Suri Hospitality Group, offers a holistic exREAD MORE

Rejuve - The Spa, the signature spa brand of The Lalit Suri Hospitality Group, offers a holistic experience through its ayurvedic healing therapies and rejuvenating body treatments. The Rejuve experience encompasses aroma, herbal and natural treatments and patented “colour healing” body massage therapies administered by specialised therapists.  

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BOOK EARLY & SAVE MORE

Packages at The Lalit Hotels

It’s smart to plan ahead and The Lalit Hotels rewards early birds with exclusive discounts on ourREAD MORE

It’s smart to plan ahead and The Lalit Hotels rewards early birds with exclusive discounts on our luxury accommodations. If you already know your travel dates, why not extend your budget by booking early?

Not only will you save on your accommodation, you’ll enjoy special privileges like complimentary breakfast at our 5-star restaurants. 

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YOUR WEDDING NIGHT AT THE LALIT

Enjoy the little details at The Lalit

Make your wedding night an unforgettable sojourn at the The Lalit Hotels. We guarantee to create nREAD MORE

Make your wedding night an unforgettable sojourn at the The Lalit Hotels. We guarantee to create new and wonderful memories for you with the most intimate and passionate ambiance.   

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THE LALIT SUITE EXPERIENCE

Packages at The Lalit Hotels

Treat yourself to The Lalit’s distinctive blend of five-star luxury and ultra-modern comfort. ExpREAD MORE

Treat yourself to The Lalit’s distinctive blend of five-star luxury and ultra-modern comfort. Experience the luxury at epitome of style and comfort like never before.

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Grow your hotel career in India with The Lalit Hotels

Careers

Why Lalit: Known as India’s largest privately owned hotel company and also the fastest growing hospitality group, Bharat Hotels now has seventeen luxurious hotels, 3600 rooms in the five-star deluxe segment - with eleven operational hotels and six under development.

Our business philosophy of providing “Limitless Hospitality” to all our guests at our hotels and resorts in India & outside resonates in our people practices as well through which we empower our employees to realize their true potential to grow, develop and have ‘limitless career” with The Lalit.

Our Values

Integrity and Honesty

At The Lalit Hotels, we inspire fairness and trust in our day-to-day dealings with our stakeholders by saying what we mean and synchronizing our words and actions. We take full accountability for our actions.

Interactive yet responsible communication

We maintain open communication with each other and consciously communicate in a pleasant manner in order to have a positive impact. Communication at The Lalit is about effectively choosing one’s words, stating one’s purpose and expected outcome, and being accountable and assuming responsibility for the impact and outcome of one’s communication.

Devotion to Duty

At The Lalit, we commit ourselves wholeheartedly towards achieving a common goal reflecting in our actions. We have embarked upon on “I am Lalit” initiative with the objective of building a sense of pride and ownership amongst all the employees. This initiative is about alignment of goals at individual and organizational level, greater sensitivity towards cost and expenses and a collaborative work culture.

Minimizing Waste

At The Lalit, we constantly endeavour to adopt practices that reduce wastage by dispensing with non-value-added activities. For example, in the staff cafeteria we no longer have waste baskets, which has eliminated food wastage as employees now serve only as much food on their platters which they can consume.

Respect for Individuals

At The Lalit, we nurture a transparent and trusting culture by treating every employee with dignity. We also value our employees and endeavour to develop and reward performance. We believe every individual working with us possesses certain strengths and the organization should strive to leverage them.

Our People Philosophy

Career: Identifying, developing and retaining the right talent for a growing organization like ours has been one of our most important focus areas. In this endeavor, we have a program known as “Sanjeevak” which promises a fast track career path for employees with huge potential to deliver and grow with the organization.

Training: Our endeavor is on building organizational capabilities in order to delight the customer. We firmly believe that employees are critical for success of our business strategy. In all our properties various learning techniques are utilized for training, including personal one-on-one, group, video, computer-based and printed study materials through which our employees learn about our business.

Job Rotation: We give ample opportunities to our employees to perform different job roles in various verticals which give them wider exposure thereby recognizing their abilities and talent help them hone their skills and grow further with the organization.

Building belongingness: We believe the first few weeks are extremely important for an individual to adjust to a new environment, culture and people. We make the new hire feel a part of “The Lalit” through a structured induction program as well as on boarding program which is called as the “Buddy Program” which helps the new joinee get familiar to the new work place, environment and the culture. Under this program new joinee is assigned to an experienced person within the department who acts as a buddy to the new joinee and helps him/her settle down. A regular one on one with the HOD & HR entails a two way interactive communication.

Current Openings

Apply for a specific position using our online application, Select the City & Department and follow the steps through the application process or call our Human Resources at +91 11 4444 7911 | bsabharwal@thelalit.com; sumeetg@thelalit.com.

Select City Select Department
Location
Position
Job Description

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Chandigarh
Reservations Executive

Job Responsibilities:

Financials:

1. Product Knowledge, Telephone Etiquettes, Closing skills, Upselling

Customer:

1. Personalised Service

2. Ensure room blocked as per the guest preference

3. Inter department co ordination in terms of guest requirements

4. Ensure traditional welcome to all the Guest

5. Guest profile and requirements are updated correctly

6. DM/Reservations Mgr/AFOM/FOM should do a root cause analysis for all complaints and preventive actions to ensure no reoccurrence.

Internal Process:

1. Implement all SOPs in all the process

2. Learn all the SOPs and SLAs

3. Review  the SOP Audit Report  and take corrective action

4. Ensure all the SLAs implementes as per the Schedule

5. Practical implementable suggestions to be given to the Management

6. Review guest comments card and Trip Advisor  feedbacks

7. Direct feedback from the guest

8. Ensure guest preferences and details are captured accorately at Reservations, Check in & Check out. Daily audit should be completed by DM

9. Product Knowledge, Telephone Etiquettes, Closing skills

Learning & Growth:

1. Attend all the training scheduled

2. Take self initiatives to  multi skill in different department

3. Submit the self development plan to HR through HOD

4. Achieve more than 80% mark in the department training test

5. Attend the system training for Opera/ Micros

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Chandigarh
SPA Therapist

Job Responsibilities:

  • Financial:

1. Co-ordinating with FnB & FO team to sell more spa

2. Up selling spa services to guest

3. Try to increase the average revenue per guest.

4. Convincingly explain spa services to the guest.

  • Customer:

1. Ensure proper usage of products

2. Avoid misuse & overuse

3. Strictly recording the daily consumption of products

  • Internal Process

1. Ensure  Learn and follow  all SOPs

2. Review  the SOP Audit Report  and take corrective action

3. practical implementable suggestions to be given to the Management

4. Review guest comments card and trip advisor.com  feedbacks

5. Direct feedback from the guest

6. Ensure multi skilling, focus on SOPs, learn new skills

  • Learning & Growth

1. Attend all the training scheduled

2. Take self initiatives to  multi skill in different techniques/skills

3. Submit the self development plan to HOD

4. Ensure completion of the self development plan for the year

5. Learn and understand the Product and Services offering to the Guest

6. Keep update on the promotions and events at the unit

7. Opportunity for upselling to customers

8. Attend the system training for Opera/ Micros

9. Regular update  as per the software updation

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Chandigarh
Catering Sales Manager

Job Responsibilities:

  • Assists in achieving the Annual Revenue plan
  • Identify the right methods to increase business volume
  • Implement the standard operating procedures to improve the process & performance
  • Assists for planning and development the marketing and promotional strategies for increase the sales and
    revenue
  • Generate reports for the effectiveness of the marketing and sales plan
  • Implement special programs for increase average room rate , overall occupancy, business volume during off-peak periods, local Food & Beverage and Banquet Sales
  • Conduct Market research and develop new marketing strategies and new products and services to achieve
    the maximum revenue
  • Organize and co ordinate all major sales/ PR related functions to ensure high awareness of the hotel in the
    national and international media
  • Ensure Key accounts managed as per the company set standards
  • Promote Food & Beverage Department special projects to stimulate Food & beverage sales
  • Oversees the selling and servicing of group business
  • Plan and executes all the sales trips and attend major travel functions to promote sales of the hotel.
  • Ensure monthly sales and forecast report to send to the Management
  • Maintain retention of regular customers and ensure procure new and repeat business for the hotel by
    maintaining regular contact with the customers.
  • Recommend the advertising plan which will be most productive for the hotel after analyze the market
    effectiveness of past advertising campaigns and consulting with other Department Heads and the
    Advertising Agency
  • Ensure monitoring of competitors activities and strategies and assists in marketing intelligence
  • Ensure sell to new, existing and prospective customers in consideration with the sales strategy, negotiating
    optimum rate for the benefit of the business
  • Maintain and Develop a regular pattern of sales calls, meeting with principals of target market
  • Ensure conduct client interviews and entertain the clients
  • Organize and conduct familiarization tours and site inspections
  • Plan travel to promote the hotel and develop potential business
  • Ensure regular review the existing business and sales strategy meetings to maximize business
  • Coordinate with operations on a timely basis to ensure complete customer satisfaction

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Chandigarh
Junior Sous Chef

Job Responsibilities:

  • Assist in managing the day to day operations of the Food & Beverage Production and Stewarding departments
  • Assist the department in implement standard operating procedures to improve the process.
  • Maintain proper presentation of the department, products & services to meet company set standards.
  • Officiate during the absence of Executive Sous Chef
  • Prepare kitchen rosters and conducts shift briefings to ensure hotel activities and operational requirements are known to all department employees
  • Provides necessary directions to the Kitchen helpers, including CDPs, DCDPs, Commis, Cooks, Kitchen Attendants and Stewards
  • Assist in organizing special events and special food promotions
  • Maintain comprehensive product knowledge including ingredients, equipment, suppliers, markets, and current trends and make recommendations for appropriate adjustments to kitchen operations accordingly
  • Communicates to his/her superior any difficulties, guest or internal customer comment and other relevant information
  • Prepares in advance food, beverage, material and equipment needed for the service
  • Develops new dishes and products
  • Makes recipes and maintains up-dated and accurate costing of all dishes prepared and sold in the Food and Beverage operation
  • Takes steps to ensure outstanding culinary technical skills are maintained
  • Implements the hotel and department regulations, policies and procedures of
  1. Health and Safety
  2. Grooming
  3. Quality
  4. Hygiene and Cleanliness
  • Control & monitor all departmental costs on a regular basis to ensure performance against budget.
  •  Performs related duties and special projects as assigned
  •  Attends and participates in daily briefings and other meetings as scheduled
  •  Cleans the kitchen equipment and re-sets his/her working area
  •  Ensure all kitchen employees maintain standard personal hygiene

CUSTOMER FOCUS

  • Establishes and maintains effective employee working relationships
  • Create a positive hotel image in every interaction with internal and external customers
  • Adhere to company’s brand standards
  • Maintain a high level of knowledge in food products and service in order to explain and sell services and facilities to guests
  • Maintain knowledge of special events in the hotel in order to recognize and respond to guests needs
  • Maintain current Hotel information to be able to provide information to guests
  • Implement procedures which enhance the better guest experience and satisfaction

TALENT MANAGEMENT

  • Identify training needs and impose appropriate training in the department to enhance performance.
  • Ensure continuous training both on the job & class room training to improve efficiency & performance.
  • Implement all Human Resources Information Systems ( Adrenalin) in Co ordination with Human Resource Department
  • Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance
  • Ensure all employees are maintain personal hygiene and grooming standards

HEALTH, HYGEINE & SAFETY RESPONSIBILTY

  • Ensure to maintain a hygienic kitchen and work area
  • Implementation of policies & procedures to ensure Health, Hygiene & Safety in the
    department.
  • Ensure all food hazards policies implemented and followed as per norms
  • Ensure proper implementation of the Prevention of food adulteration policies and
    procedures
  • Ensure implementation of international standards of Food hygiene and Safety
  • Set emergency procedures and keep it in an easily accessible place
  • Provide adequate information, instruction, training on food products & procedures to
    ensure hygiene &safety.
  • Responsible for the safety of all guest services

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Goa
Commis - I & II

Job Responsibilities:

  • Ensure guest satisfaction and delight them by delivering high quality food products
  • Would assist the sous chef in food preparation and organization within the kitchen
  • Follow brand standard food specifications with a high level of performance and presentation and to ensure minimum food wastage in the kitchen
  • Adhere to standard operating procedures to improve the process.
  • Ensure proper upkeep of Kitchen equipments tools and utensils.
  • Prepares cooks and stores the required mise-en-place as per the menu, ommunicates to his/her superior any difficulties, guest or internal customer comment and other relevant information.
  • Establishes and maintains effective employee working relationships, Attends and participates in daily briefings and other meetings as scheduled

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Goa
Front Office Associates

Job Responsibilities:

1. Ensure to follow all the front office standard operating procedures and policies and register guests and assigns rooms. Accommodates special requests whenever possible.
2. Assists in pre-registration and blocking of rooms for reservations, thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
3. Ensure proper take over and handing over and communicate guest feedbacks and other different issues to the superior
Understands room status and room status tracking.
4. Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms.
5. Knows room locations, types of rooms available, and room rates and uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
6. Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
7. Updating of “C” Form for all the foreign nationals and update their passport and visa details in P.M.S.

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New Delhi
Senior Guest Service Associate

The role holder is responsible for the personalize service to the guest and ensure complete guest satisfaction in Room Service .He / She works under the leadership of the Outlet Manager of the unit.

Key Responsibilities:

  • Deliver the company experience for guests
  • Work with the hotel team to create the company experience for guests
  • Create an environment for the guests designed to stimulate all senses through personal services, amenities and experiences.
  • Follow up with guests with additional services that enhance the guests experience.
  • Handle guest requests personally and/or refer as appropriate.
  • Demonstrate the hotel values when providing service and teamwork.
  • Create luxury for all the senses by greeting and seating guests.
  • Welcome guests and make them feel at home.
  • Take all room service orders quickly and courteously.
  • Help butlers to set for service when business is heavy.
  • Monitor service load throughout shift and pace orders and delivery accordingly.
  • Help servers provide service during busy times.
  • Monitor hall sweeps to insure proper cleanliness.
  • Handle customer inquiries and complaints.
  • Maintain that all SOPs applied to room service are followed.
  • Process customer bills promptly and accurately.
  • Ring up bills accurately

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New Delhi
Hostess ( F&B Service)

Job Responsibilities:

• Welcoming the guests in a friendly, prompt and professional manner. Anticipates the
Guests needs and acts accordingly.
• To promote personalized service and ensure guest satisfaction, delivery of prompt and
courteous service.
• Prompt and courteous delivery of all orders, maintain positive image through all areas
of guest contact and through cleanliness of guest areas.
• Bring into effect the superior product and service expected for our guests in accordance
with policies and procedures adopted by the Hotel.
• To coordinate with other departments to ensure that guest requirement are designed in
timely manner.
• Develop thorough knowledge of hotel facilities including the timings, charges, cuisine
served in different outlets and offer assistance to place orders.
• Develop good knowledge of the city to be able to offer suggestions if required.
• Checks for lost and found items immediately on check out and return the same to the
guest before checks out.
• Check the guest details/all relevant information before the guest arrives, i.e. Name,
billing instruction, all the preferences & keep inform all the departments accordingly
• Greet and welcome the guest when FOM/RM introduce holiday host/hostess with the
guest
• Do in room check in.
• Explain the resort facilities, package inclusions, restaurant timing, Jacuzzi functions etc.
while/after doing the check in process.
• Arrange a property show around as per the guest’s convenient time.
• Promote and practice friendly and courteous hospitality.
• Coordinate with HK and F&B team for any special/surprising arrangements required.
• Coordinate with leisure team for any kind of activity is planned.
• Develop Suggestive Selling to generate more revenue.
• Follow all standard procedures in serving the guest, as outlined in SOP’s.
• Follow all safety policies to ensure a safe work area. Be familiar with emergency
procedures in order to assist guests if/when needed.
• Do the check out formalities at leisure as per the guest’s convenience preferably in the
room/at the front desk.
• Bidding farewell to the guest at the time of check out.
• Fills up guest history for future correspondence.

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New Delhi
Asssociate - Front Office

Job Responsibilities:

  • Ensure to follow all the front office standard operating procedures and policies
  • Register guests and assigns rooms. Accommodates special requests whenever possible.
  • Assists in pre-registration and blocking of rooms for reservations.
  • Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
  • Ensure proper take over and handing over and communicate guest feedbacks and other different issues to the superior
  • Understands room status and room status tracking.
  • Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms.
  • Knows room locations, types of rooms available, and room rates.
  • Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
  • Possesses a working knowledge of the reservations department. Takes same day reservations
    and future reservations when necessary. Knows cancellation procedures.
  • Updating of “C” Form for all the foreign nationals and update their passport and visa details in
    P.M.S.
  • Knows how to use front office equipment.
  • Process guest check-outs.
  • Performing cashier related functions like posting charges to guest accounts, raising paid out's,
    currency exchange.
  • Follows procedures for issuing and closing safe deposit boxes used by guests.
  • Uses proper telephone etiquette.
  • Uses proper mail, package, and message handling procedures. Courier Mail Register.
  • Reads and initials the pass-on log daily. Is aware of daily activities and meetings taking place in
    the hotel.
  • Attends department meetings and briefings.
  • Reports any unusual occurrences or requests to the DM or AFOM.
  • Knows all safety and emergency procedures, is aware of accident prevention policies.
  • Maintains the cleanliness and neatness of the front desk area.
  • Log security incidents and accidents in accordance with hotel requirements
  • Create a positive hotel image in every interaction with internal and external customers
  • Ensure that your work quality meets the standards required and complete tasks in a
    timely and thorough manner with minimum supervision.
  • Responsible for the safety of all guest services.

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New Delhi
Commis - I & II

Job Responsibilities:

  •  Supports the executive chef, sous chef, line chefs as well as other kitchen employees in food production.
  • Assists kitchen staff in maintaining high cuisine standards for function clients as well as delegates.
  • Assists the line chefs in the production of different foods for example vegetables, meats and pastries.
  • Assists the head chef in ensuring that food is prepared and served to the clients on time.
  • Assists the executive chef in ensuring that health and safety standards are upheld in the kitchen.
  • Helps the executive chef in the development of menus.
  • Assists other junior kitchen staff in ensuring that the restaurant is keep clean at all times.
  • Assists the head chef in making requisitions for food.
  • Assists the kitchen staff in storing all food that is left over.

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New Delhi
Assistant Manager/Manager- Corporate Sales

Job Responsibilities:

  • Assists in achieving the Annual Revenue plan and to Identify the right methods to increase business volume,
    Implementing the standard operating procedures to improve the process & performance. Ensure Key accounts managed as per the company set standards.
  • Promote Food & Beverage Department special projects to stimulate Food & beverage sales and Oversees the selling and servicing of group business also Plan and executes all the sales trips and attend major travel functions to promote sales of the hotel. Ensuring monthly sales and forecast report to send to the Management
  • Recommend the advertising plan which will be most productive for the hotel after analyze the market effectiveness of past advertising campaigns and consulting with other Department Heads and the Advertising Agency and to ensure monitoring of competitors activities and strategies and assists in marketing intelligence ,Ensure sell to new, existing and prospective customers in consideration with the sales strategy, negotiating optimum rate for the benefit of the business.

Experience Required:

  • Graduate
  • Min 3 - 7 years of experience

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Mumbai
Commis - I & II (Indian & Continental)

Job Responsibilities:

  • Supports the executive chef, sous chef, line chefs as well as other kitchen employees in food production.
  • Assists kitchen staff in maintaining high cuisine standards for function clients as well as delegates.
  • Assists the line chefs in the production of different foods for example vegetables, meats and pastries.
  • Assists the head chef in ensuring that food is prepared and served to the clients on time.
  • Assists the executive chef in ensuring that health and safety standards are upheld in the kitchen.
  • Helps the executive chef in the development of menus.
  • Assists other junior kitchen staff in ensuring that the restaurant is keep clean at all times.
  • Assists the head chef in making requisitions for food.
  • Assists the kitchen staff in storing all food that is left over.

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Mumbai
SPA Therapist

Job Responsibilities:

  • Provide consistent professional spa massage and body treatments compliant with spa protocols and accepted documentation practices
  • Handle guests queries and concerns efficiently and politely
  • Uphold the standards of hygiene and sterilization as directed by law and the spas policies and procedures
  • Provide exact, suitable and instant responses to all requests by guests
  • Possess the aptitude to work with no direct supervision
  • Maintain a constructive attitude and add toward a quality work environment
  • Regularly present at, take part in and support training and staff meetings for the spa Help in all areas of spa operation as requested by organization
  • Perform prep work, correctly clean and restock room as necessary

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Mumbai
Guest Service Associate - F&B Service

Job Responsibilities:

  • Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures.
  • Communicates to his/her superior any difficulties, guest comments and other relevant information.
  • Establishes and maintains effective employee working relationships.
  • Attends and participates in daily briefings and other meetings as scheduled.
  • Attends and participates in training sessions as scheduled.
  • Take appropriate action to resolve guest complaints.
  • Food and beverage stock is stored in relation to hotel procedures.
  • Performs related duties and special projects as assigned.

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Khajuraho
Guest Service Associate - F&B Service

Job Responsibilities:

  • Ensure guest satisfaction and delight by delivering high quality services.
  • Ensure to follow all the Food and Service policies and standard operating procedures
  • Carries out effective service by ensuring guests are greeted and seated, food orders are processed accurately, and payment methods are handled accurately.
  • Prompt and courteous delivery of all orders, maintain positive image through all areas of guest
    contact and through cleanliness of guest areas.
  • Carries out effective beverage service by ensuring regularly replenishment, abiding by
    responsible alcohol service regulations, converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine.
  • Maintains a thorough knowledge of the hotel, public areas, rest rooms and surrounds layout and daily activities in order to assist guests
  • Ensure guest satisfaction through personalize, professional ,efficient and on time services
  • Maintain your station in accordance with standards at all times.
  • Develop a complete knowledge of menus, dishes and glassware service and utilize that
    knowledge in the service of the guest.
  • Promote and practice friendly and courteous hospitality.
  • Utilize Suggestive Selling techniques to increase revenue.
  • Take appropriate action to resolve guest complaints and vinform the manager immediately.
  • Food and beverage stock is stored in relation to hotel procedures
  • Performs related duties and special projects as assigned
  • Complete all daily and weekly assigned side-work
  • Attend and participate in daily, weekly, monthly departmental trainings.
  • Clear cutlery, crockery, glassware etc from dish area.
  • Create a positive hotel image in every interaction with internal and external customers
  • Ensure that your work quality meets the standards required and complete tasks in a timely and thorough manner with minimum supervision
  • Implement procedures which enhance the better guest experience and satisfaction
  • Ensure proper implementation of the Prevention of food adulteration policies and procedures
  • Ensure implementation of international standards of Food hygiene and Safety
  • Responsible for the safety of all guest services.
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